Hotel Villa Mexicana Golf & Equestrian Resort Querétaro

Privacy Policy

NOTICE OF PRIVACY


In accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (the “Law”), and in compliance with the obligation in charge Operadora de Hoteles Villa Mexicana S.A DE C.V. With the commercial name Hotel Villa Mexicana Golf & Equestrian Resort Querétaro consisting of protecting the personal data of its clients and guests from any of the products and services belonging to Hotel Villa Mexicana Golf & Equestrian Resort Querétaro we make the following known to you:


RESPONSIBLE FOR PERSONAL DATA.


For the purposes of this Privacy Notice, the legal entity responsible for collecting your Personal Data is the legal entity called Operadora de Hoteles Villa Mexicana SA DE CV with the commercial name Hotel Villa Mexicana Golf & Equestrian Resort Querétaro who will be responsible for the processing of personal data which are the obtaining, disclosure, storage, use, including action of access, management, use, transfer or disposition of personal data.


 


For the purposes of the provisions of section I of article 16 of the Law, the address of the Hotel Villa Mexicana Golf & Equestrian Resort Querétaro Calle Augusta S / N Fracc. Balvanera Polo & Country Club Querétaro


 


INFORMATION TO COLLECT.


We inform you that Hotel Villa Mexicana Golf & Equestrian Resort Querétaro may collect through different sources, including:


Personally: When you request or purchase any of the services provided.


Direct: When you provide us with your personal data to request our services or contract them.


Indirect: From any other source of information commercially available or permitted by law.


For the purposes of this Privacy Notice, including but not limited to, will be understood as "Personal Data"


General information: Name, sex, address, contact telephone numbers (home, office and cell phone), email, age, date of birth, occupation, nationality, country of birth, marital status, Federal Taxpayer Registry, name of the company where has worked in Mexico and the data and information that according to the Law are concerning an identified or identifiable natural person.


Social networks: In social networks (such as Facebook®, Twitter®, YouTube®, LinkedIn®, @Instagram and / or the other social networks that arise), the information they provide within the same ones in which Hotel Villa Mexicana Golf & Equestrian Resort Querétaro participates as a user, does not constitute or form part of the Personal Data subject to the protection of this Privacy Notice, being the responsibility of the company that provides that platform and who publishes it.


Closed Circuit: For security reasons Hotel Villa Mexicana Golf & Equestrian Resort Querétaro will be able to install closed circuit equipment in all and / or in some of its establishments, so it will be able to collect images, photographs, videos, voices and / or sounds that identify or make our clients and / or any individual that is or transits in and / or through the facilities of Hotel Villa Mexicana Golf & Equestrian Resort Querétaro identifiable.


 


OF PERSONAL DATA.


 


 The treatment of personal data of the owner and unless the owner provides otherwise through the means described in this Privacy Notice, is intended to meet legal requirements of competent authorities, analysis of use of our products and services, for compliance with our terms and conditions in the provision of our services, the development of new products and services, advice, marketing, contracting and placement of all kinds of services and other obligations arising from any relationship between the owner of personal data and Hotel Villa Mexicana Golf & Equestrian Resort Querétaro.


In addition to the above, your personal data may also have, among others, the following purposes:


Commercial purposes, in order to make you know the commercial information of Hotel Villa Mexicana Golf & Equestrian Resort Querétaro, among which stands out the one related to trivia, promotions, contests, new product information, birthday congratulations, electronic magazine, changes in our products, request evaluation of the quality of the service, carry out internal studies on consumption habits and any other promotional or question related to the products and / or services of Hotel Villa Mexicana Golf & Equestrian Resort Querétaro.


Direct, telephone or online payment, in order to make the economic charges to the bank cards of the products purchased by the clients of Hotel Villa Mexicana Golf & Equestrian Resort Querétaro, this derived from the subscriptions and / or the purchase of the products or services.

The Personal Data related to bank information will only be subject to the Purposes of the Treatment established in this Privacy Notice, for the duration of the commercial transaction and / or during the time in which according to the operations of Hotel Villa Mexicana Golf & Equestrian Resort Querétaro the regulations on the matter so establish, with the purposes of being able to respond or clarify future claims, clarifications or confirmations.


Requirements and compliance with obligations of public and administrative entities, in order to respond to information requests from public and administrative entities in the exercise of their legal functions or by court order, as well as for the collection of information, storage, delivery of notices and fulfillment of obligations in charge of Hotel Villa Mexicana Golf & Equestrian Resort Querétaro in relation to compliance with the Federal Law for the Prevention and Identification of Operations with Resources of Unlawful Origin and other applicable regulations.


 


OPTIONS AND MEANS THAT HOTEL VILLA MEXICANA GOLF & EQUESTRIAN RESORT QUERÉTARO, OFFERS PERSONAL DATA HOLDERS TO LIMIT THE USE OR DISCLOSURE OF YOUR INFORMATION.


The owner's personal data will be kept strictly confidential, in accordance with the security, administrative, technical and physical measures that Hotel Villa Mexicana Golf & Equestrian Resort Querétaro implements in its security policies and procedures, and its illegal disclosure is prohibited. and limiting its use to third parties, in accordance with the provisions of this Privacy Notice.


 


MEANS FOR THE EXERCISE OF THE RIGHTS OF THE HOLDER.


The owner of personal data, may exercise their rights of denial, access, revocation, rectification, cancellation and opposition, by mail to ohvqroreservaciones@outlook.com that contains the following information:


The full name of the owner of the personal data, address and email account, in order to communicate the response to your request.


The documents that prove the identity and, where appropriate, the legal representation of the owner of the personal data.


The clear and precise description of the personal data with respect to which one seeks to exercise any of the aforementioned rights.


Any other element or document that facilitates the location of personal data.


For the purposes that gave rise to and that are necessary for the relationship, it will be understood that, in case of requesting the right of denial, the Owner accepts that he may not contract some of the products or services provided by Hotel Villa Mexicana Golf & Equestrian Resort Querétaro .


 CHANGES TO THE PRIVACY NOTICE.


Any change to this privacy notice, you will be informed through any of the following means:


Email provided by the owner of personal data.


Notices on the Internet portal of Hotel Villa Mexicana Golf & Equestrian Resort Querétaro. Any other means of public or private communication.